CALLSAuto-dialer · audio & TTS · live transfer SMSBulk blasts · sender ID · scheduling EMAILYour own SMTP · HTML or text IVRInbound menus · balance check · routing IMPORTSCSV & XLSX · US/Canada validation CALLSAuto-dialer · audio & TTS · live transfer SMSBulk blasts · sender ID · scheduling EMAILYour own SMTP · HTML or text IVRInbound menus · balance check · routing IMPORTSCSV & XLSX · US/Canada validation

Medusa runs your outreach from one console. Auto-dialer calls, bulk SMS, your-own-SMTP email and inbound voice menus — with contact validation, scheduling and per-campaign reporting built in.

4 modules
Call automation, SMS, email and inbound voice menus in one login.
CSV · XLSX
Imports auto-detect valid US/Canada numbers and emails, dropping duplicates.
Live tracking
Pending, sent, delivered, failed and daily limits — visible per campaign.
What Medusa does

Four outreach modules, one login — built around how operators actually work.

01

Call automation & auto-dialer

Create voice campaigns that play a recorded audio intro or a text-to-speech script, then transfer answered calls to your US/Canada number. Start, pause and edit campaigns, replay call recordings, and stay inside a configurable daily call limit.

Audio introText-to-speechLive transferCall logs
02

Bulk SMS campaigns

Write messages up to 1,600 characters with a live character and segment counter, choose a sender ID, and schedule the blast or start it manually. Each campaign tracks pending, sent, delivered and failed recipients against a daily SMS limit.

Sender IDSchedulingSegment countDelivery status
03

Email campaigns on your own SMTP

Connect any SMTP provider and verify it with a one-click connection test before sending. Compose plain-text or HTML, set your own from-name, from-email and reply-to, use the {email} personalization placeholder, and schedule or send on demand.

Bring-your-own SMTPTest connectionHTML or textReply-to
04

Inbound voice menus (IVR)

Attach a greeting to an inbound phone number and build digit-press menus where each key can transfer the call, speak a message, hang up, or check a customer's balance by account number and PIN. Activate, pause or edit lines anytime.

Key-press menusBalance checkAccount & PINCall routing
The workflow

From upload to report, in four moves.

1

Create

Build a call, SMS or email campaign — or an inbound voice menu — and set its message or greeting.

2

Import

Upload CSV or XLSX; Medusa keeps only valid US/Canada numbers or emails and drops duplicates.

3

Launch

Start or schedule the send, with daily limits and wallet balance checked before it runs.

4

Track

Watch pending, sent, delivered and failed counts update, and open per-campaign logs.

Lists & control

Clean lists, safe sends, and a line to support.

The guardrails are built in

Every upload is validated, every send is checked against your balance and daily limit, and admin support is one click away from inside the app.

  • US/Canada number & email validation on import
  • Duplicate removal across the file and your saved contacts
  • Daily call, SMS and email limits with wallet-balance checks
  • Built-in chat to message all admins, with unread alerts
Operations dashboard
No wasted credits
Invalid and duplicate contacts are filtered before a campaign ever sends.
Video tutorial

Watch the platform in motion.

Everything, start to finish

A walkthrough of the real workflow operators use every day — no fluff.

  1. Create campaigns & prepare messages
  2. Upload contacts & validate numbers
  3. Launch call, SMS and email outreach
  4. Configure inbound voice menus & track results
Plans

Start with email. Add modules as you grow.

Begin with email campaigns, layer in call automation, expand into SMS and inbound voice menus, then go fully custom.

Bronze

Free Tier

$0 to start
  • Email campaigns (your SMTP)
  • Contact import & validation
Get started
Silver

Growth Tier

Email + calls
  • Call automation & auto-dialer
  • Email campaigns
  • Call logs & daily limits
Choose Silver
Gold

Multi-Channel

Calls + SMS + email
  • Call automation & auto-dialer
  • Bulk SMS campaigns
  • Email campaigns
  • Inbound voice menus (IVR)
Choose Gold
Platinum

Custom Tier

Built to fit
  • Self-hosted option
  • Custom branding
  • All four modules included
  • Features built to your needs
Talk to us

Ready to run campaigns through Medusa?

Need help with campaign setup, account access, SMTP configuration, SMS sending, voice menus, contact imports, billing or platform questions? We answer real questions from real operators.

support@medusadialer.com →
Email support
support@medusadialer.com
Sign in
app.medusadialer.com
Modules
Calls · SMS · Email · IVR